Dann Lewis

Dann H. Lewis, director of the office of tourism, has been selected as one of the most extraordinary sales and marketing minds in hospitality, travel and tourism by senior executives in those industries from around the world.

Dann Lewis, who has served as tourism director in Maine since 1995, was named in January to the Hospitality Sales and Marketing Association International “Hot List of Top 25 for 2005.” Lewis and the 24 others were selected because of their ability to develop marketing strategies that are truly innovative and clever and that get results. In asking for their picks, senior executives from around the globe were told to submit nominees who best exemplified the set criteria: Whose marketing strategies are truly innovative and clever? Whose companies represent a sales-focused organization? Who gets results? Whose work do you wish were your own?

Submitted nominations were reviewed and scored the Hospitality Sales & Marketing Association Internationals executive committee, resulting in the third annual “Top 25″ list.

Dann Lewis has been tourism director for such notable destinations as the Bahamas, the U. S. Virgin Islands, New York (where he originated the famous “I Love New York” marketing campaign) and most recently, the State of Maine.

Congratulations to Dann Lewis!

From: Hospitality Net Industy News - January 2006

Riding on the momentum of their highly successful 1997 season, the Department of Community and Economic Development’s Commissioner, Tom McBrierty and State Tourism Director Dann Lewis cruised into the legislature on December 7. Testifying before the Joint Committee on Business and Economic Development, they requested a special $3 million appropriation to market Vacationland to the rest of the world. This special request is $1.2 million more than last years appropriation, and would bring Tourism’s war chest in 1998 to $5.4 million, up from $4.2 million in 1997.

This move can be seen as a logical follow-up to their victorious press conference on November 6th at which they announce the 11:1 return on investment for their media dollar. After turning a $612,000 investment in advertising into $6.98 million in increased sales and lodging tax revenues, Tom McBrierty and Dann Lewis appear to be keeping up the pressure to grow this sector of the state’s economy.

This preliminary hearing in early December was also a rehearsal for the public hearings of the appropriations process beginning on January 6th. This requested increase in the annual budget to $5.4 million is another incremental step in Dann Lewis’s five-year plan to get Maine up there with its New England neighbors. With New Hampshire allocating $6 million, Vermont $8 million and Massachusetts investing $17 million, Dann Lewis’s aim is to get Vacationland up into the $8 million range from its $2 million starting line, by the end of his Great March.

The bulk of this special appropriations will go for advertising. As the marketing season for summer approaches, Dann Lewis and his team are huddled with their consultants. Longwoods International will continue to be retained to measure the effectiveness of media spending and to assist with a range of market research. The Toronto based firm will continue to analyze factors such as visitor profiles, destinations, visitor preferences and Maine’s image to outsiders.

Dann Lewis’s approach to tourism marketing has always been research driven.

from: Maine Biz, by Alan Long

Paul Rickert, operations manager of Northern Outdoors, and me, Roberta Scruggs, staff writer for the Portland Press Herald, were part of an intrepid band that embarked on an 83-mile snowmobile excursion from the Forks to Sugarloaf on January 23. Also along for the ride were Governor Angus King; Dann Lewis, director of the state tourism office; Scott Ramsey, head of the conservation department’s snowmobile division; several members of the Maine Snowmobile Association; and other folks from Northern Outdoors, an adventure resort at the forks.

The trek was born during a year of daydreaming by Bob Meyers, executive director of the snowmobile association. The Governor came along to boost and important - $226 million annually - industry. We all stayed the night at Northern Outdoors wo we could set out at around 8:30 a.m. Outside it was 17 below zero - not with the wind chill, just plain 17 below zero. The metal door handle burned our fingers. The snow crunched under our feet like potato chips. The inside of every nose was icy, and the air was so cold that any deep breath ended in a cough.

Although most of our group was experienced, Dann Lewis had never been on a snowmobile before. Lowell Smith Jr., the state police detective along to protect the governor had not ridden since he was 12 — 30 years ago. King hasn’t ridden much, but his experience with motorcycles was a plus.

Some of our problems were unique, but many were common to beginning snowmobilers, and were the result of the frigid weather. Dann Lewis, Lowell Smith and I all found it hard to see through our helmets. “The first two hours I was tinkering around, trying to get the right balance to keep from freezing my eyeballs off and trying to get rid of the fog”, Dann Lewis said.

Like him I was peering through three layers of frost - my glasses, my helmet’s visor and the snowmobile’s windscreen. I fiddled with the visor all day, sometimes peering through the frost, sometimes enduring the cold blast of air to clear it.

Bundled up as we were though, it seemed almost too warm at times. I had four layers on from the waist down and six - long underwear, flannel shirt, wool vest, sweater, winter coat and snowmobile suit on my upper body. One of the Northern Outdoors guides had to wrestle me into the snowmobile suit and put my big mittens on. I felt like an Apollo astronaut headed for the moon. Dann Lewis too, found himself groping to describe the sense of near paralysis. “I kept thinking, ‘I feel like the Michelin man’,” he said. “I was sort of walking around like a stiff scarecrow or the Tin Woodsman without any oil.”

That stiffness contributed to another major problem - we weren’t leaning. Shifting your weight really helps the snowmobile track better, but instead, we were just sitting there - as flexible as a tombstone - trying to steer it like a car. That doesn’t work so well.

Did I mention that this trek was 83 miles? Once the trip was over, we could all laugh…….

from: Portland Press Herald January 1998, by Roberta Scruggs, Staff Writer

Tourism spending rose in 2005, state reports

Overnight travelers spent $3.1 billion last year, ending a four-year slump.

“It means we’re not only riding the wave, but we’re being more successful than others.” Charles Colgan Associate director, Maine’s new Center for Tourism Research and Outreach
Maine’s tourism industry broke out of a four year slump in 2005 and increased the total number of overnight trips to the state by 9 percent and the number of overnight vacationers by 12 percent, figures being released today show. Taken together, overnight travelers made 9.7 million trips and spent 15 percent more last year than in 2004, leaving behind $3.1 billion spent on meals, lodging, purchases and services.

The state tourism office credited better marketing and promotion, good summer weather and rising gasoline prices that kept motorists closer to home for the exceptionally strong showing. “2005 was a very good year,” said Dann Lewis, the state’s tourism director. “It reversed a trend that had been soft for four years in the aftermath of 9-11.”

The data are part of an extensive report prepared annually for Maine’s tourism office by Longwoods International, a Canadian travel research firm. Maine’s tourism industry is the largest single contributor to Maine’s economy. Tourism generated $13.6 billion in sales and provided 176,600 jobs in 2004, according to data gathered by Longwoods and the tourism office.

Despit that, Maine and New England in general have struggled to attract more visitors over the past four years. Competition from other destinations, the legacy of the 2001 terrorist attacks and othe factors have been blamed for the slump.
Maine responded by hiring a New York City advertising agency that revamped the tourism marketing campaign and redesigned the state’s Web site. Both actions had come under fire by critics who questioned specific elements of these efforts, but the 2005 results suggest those changes are making a difference.
That’s one conclusion that can be drawn for the 12 percent jump in overnight trips that Longwoods International defines as “marketable.” These trips reflect discretionary vacation travel, not visits to friends and relatives. In the tourism industry, marketable trips are of special interest because they can be influenced by advertising and promotion.
“These are people who made a choice to come to Maine,” said Charles Colgan, associate director of Maine’s new Center for Tourism Research and Outreach at the University of Maine and the University of Southern Maine. By comparison, overnight vacation trips grew nationally by only 2 percent, Colgan noted.
At the same time, Maine’s share of trips by Northeast residents grew by 14 percent. Massachusetts saw a 10 percent rise, and the other New England states had little or no growth. That’s also an important indicator. Maine competes with the other New England states for visitors, and the largest share of Maine tourists come from Massachusetts, New York and other Northeast states.

“It means we’re not only riding the wave,” Colgan said, “but we’re being more successful than the others.”

Dann Lewis and Charles Colgan agree that the strong performance in 2005 raises expectations for 2006. “I wouldn’t expect another 14 percent in market share,” Dann Lewis said, “but we’re hoping for a reasonable showing in 2006.”

from: Portland Press Herald - August 17, 2006 by Tux Turkel